Once we receive your order we will check everything is correct and contact you if there are any issues. We are eco friendly and produce most orders from scratch to reduce waste to a minimum. The process can take 3-5 days to complete. Shipping will completed once the products are checked for quality.

Please allow up to 7 working days to receive your order. If you haven't received your products within 7 days please contact our support team by emailing


If for any reason you unhappy with your product you can return it to us for a refund. Please make sure you return the products to us unused and with labels attached. You can do this by requesting a return within 14 days of receiving.

We regret we cannot offer free return postage but will refund your products in full.

It's important you return the products to us using a tracked service. If the package is lost in transit we won't be able complete the refund. But losses can be reclaimed from your chosen postal service provider.

To return a product to us please email us at and include your order reference number. We will send your details about how to return your products to us. Please do not return without a returns authority from ourselves.